Lovely day! Marshals were very helpful
Just would have like to find a programme when we first walked in by the gate (5)
Well done to toilet staff who kept it rolling and kept them clean!!
I had a fabulous few days. The organisation and communication were excellent. The stewards were really helpful and friendly. Location good even though the seagulls did aerial displays for everyone. This was going to be a one off but I think I will be back.
The Eastbourne VIP tennis experience was very enjoyable. The ambiance of the venue was lovely and the attentive staff made you feel very special.
My friends and I had been upgraded to the full day package which was both lucky and most appreciated
The reason for the 3star rating being the disappointment with the food. If I had paid for the full package I would have expected the food to have been a lot better. It was very well presented but not much of it.
It was our first visit to the Eastbourne event and we were blown away by the superb atmosphere and high standard of all the facilities. The organisation and help at hand was first class , friendly and helpful. Seating inside the court and outside relax areas was very good and their was a real buzz about the event with open courts and practice zones making a natural interaction with the players possible .
Fabulous visit, from start to finish. We always get such a friendly welcome and all the on-site staff and volunteers are a pleasure to deal with. Access to food and drinks can be rather slow, so best to try and time it right - that is, not when a match has just finished and everyone has poured out of the stadium. Or, bring your own snacks etc. The atmosphere around the ground is just delightful - it’s also immaculately maintained - and an added bonus is that the sun is nearly always shining. Finally, if budget allows, I thoroughly recommend you treat yourself to a hospitality package for a day - a truly memorable experience!
Very enjoyable tennis , however, we have attended many tennis events in the past and never experienced the amount of LOUD chatting during the matches from spectators surrounding us. These particular spectators were not talking about tennis but medical problems, coffee mornings , holidays, friends problems etc.. Very annoying. Maybe the umpire could express his / her concerns before a match .
Really difficult booking process. Getting far too corporate and exclusive
Good tennis. Poor behaviour of fans
Tennis was great. Ground staff great. Catering poor.
We had a great day
Nice atmosphere and well organised, some enjoyable games. Chairs very uncomfortable though, causing legs and back to ache. Please address this for next year
Arrived slightly late for event. Disabled parking not available; we’re told to go to parking lot for shuttle (really for someone with a disability; might be against the disabilities act!) offered to Valet park, but did not tell us the cost, We we’re surprised at $50/day which is ridiculously high! We were not informed ahead of time about the bag size requirement and/or clear plastic bags only. We had to go search for such clear plastic bags. Terrible Fan/customer service. Outrageous food and drink prices. How about adding outdoor heaters around the food/drink areas? But it was a great tennis tournament overall.
Handicap people should not have to climb 4 flights of stairs to have to get a seat.
The event is great. My only negative is food and drinks are way over priced
We attended the first three days, then spent part of two more days exploring Charleston/Mt. Pleasant. Love the area, love the venue and stadium, and love Mt.Pleasant/Daniel Island. No bad seats for tennis, easy in and out. Recommend free parking and shuttle service or short walk, and recommend checking out the restaurants right there around the Stadium - plenty to choose from. Our only real complaint is there were not enough chairs and tables/high tops in the central covered food court . . . such a curious organizer's decision, since hanging out there was a great option for many who were hot in the stadium sun or wanted to visit with friends while watcing the matches. With some additional, larger screen TV's as well, this is where people would spend far more, on food, drink and gear, rather than while in the stands watching. Otherwise, a great time, and we'll definitely be back in 2024.
Great experience, small crowds, lots of tennis!
The Adelaide international was great fun. Staff and volunteers were very friendly. Food vans were great. My views of the players were excellent. Shout out to the musicians, too, espcially the Ukelele Death band.
Had great day watching between the different courts. Centre court seats were great.
Excellent facilities and well run tournament. Only complaint was the audio, couldn’t understand what was being said.
Although the weather was super hot (38) when the doubles played, the match of men single final was superb to watch.
I purchased the courtside room package tickets. The staff were extremely helpful and attentive. The room was comfortable but there could have been more seating available inside, the outside chairs were very comfortable and the view of the court was fantastic. Some of the food that was served was not of standard I would have expected and the available drinks was quite limited (which I understand) however I was disappointed that drinks were not exclusively South Australian beers and wines. I really do believe that events such as this should celebrate and promote South Australian products.