Koobit is a live events discovery website, where you can find out what professional sports and music events are happening near you and across the globe. Using Koobit, you can also compare tickets and ticket sellers to make buying event tickets easy and help you get the best deals. This is all supported with independent information, tips, and fan reviews to so you can get the most out of the event. See our About Us page for more information.
Koobit is a trusted, independent website and we make every effort to ensure that our content is an accurate and fair representation of the sports, music, events, and tickets that we feature. We also include fan reviews (both the good and the bad) so you can get the real first-hand views from the people on the ground. Our service is free, and when you’re ready to buy tickets, we provide you with a transparent list of official and secondary resellers so you can purchase directly from your preferred provider.
If you’re an event organizer, promoter, venue, ticket or travel seller, then please visit our Partners page for more information. If you are an individual looking to resell tickets you have purchased, then please be aware that Koobit does not sell tickets directly on our website and so you will need to either contact the seller you purchased from or list them on a ticket reseller marketplace.
Koobit is a third-party website and we are not involved in the organization of the event itself. Therefore, unfortunately we are unable to assist with applications for volunteering or providing vendor services at an event. Please contact the event organizer directly, who will be able to advise on opportunities available at the specific event.
Each event organizer works in a different way with regards to the sales opening of tickets. Whilst some events can go on sale as much as a year before the event, other events only open sales a few weeks before the start. Some events and teams also phase sales through ballots and member priority windows. Many organizers do not specify the ticket sales opening date in advance. At Koobit, we provide a sales opening notification service, and we’ll email you when an event that you are interested in opens ticket sales. Simply follow the sign-up option on the relevant event page on our website.
The price of tickets depends on a whole range of factors. For primary tickets, the price will usually reflect the quality of the view from the seat/admission area, any extras that come with the tickets, the popularity/demand for the event, and the size of the venue. The final price of the ticket can be made up of fees from the event organizer, promoter, the competitors, the venue, and the ticket seller.
Secondary ticket prices can be lower or higher than the primary ticket price (face value), driven mainly by demand. Secondary seller websites often act as a marketplace where individual sellers set their desired sales price. If demand is low, the seller may be prepared to sell the ticket below face value at a loss to cover some of their costs; but if demand is high, they may set their price above the ticket face value.
Koobit is an informational ticket website for events but we don’t sell tickets directly. Our service is completely free of charge and there are no fees for using our platform or signing up for a Koobit account. We sometimes receive an affiliate commission from sellers if we refer you to their website and you go on to make a purchase. This comes at no additional cost to you and helps support our free service.
We provide information on tickets but we don’t sell tickets directly - instead we link you directly to ticket sellers to make your purchase. We always list and label the official/primary ticket seller for an event and may also list travel package sellers and secondary ticket resellers where available.
As each ticket seller has their own terms, we recommend checking you are satisfied with their guarantees and policies prior to purchase. However, all sellers should guarantee you a refund or suitable replacements if they cannot provide you with valid tickets. It’s also worth purchasing on credit card, as your credit card company will typically provide you with additional purchase protections.
Koobit is an informational website, and we always direct you straight to the seller’s website to make your ticket purchase. Therefore, you will need to contact the seller directly for ticket support and queries regarding your order as we do not have access to information on bookings you have made directly with the seller. You can usually find the seller’s contact details on your order confirmation email or their website.
Each event and seller have their own policies for upgrades. Usually, the official ticket seller will be more able to accommodate upgrades than secondary resellers. Any upgrades will also be subject to availability, so contact the seller directly to discuss options available.
Ticket delivery times vary considerably between different events. As a loose rule, physical tickets tend to be dispatched once they are printed nearer to the event, where as e-tickets can be issued any time from immediately after purchase to just before the event. Usually, you can find an indication of the expected delivery times in your order confirmation email or on the seller’s website. However, if you are concerned, then it’s best to contact the ticket seller directly.
We always recommend carefully checking your tickets once received to ensure they are exactly as you expect and are seated together (if relevant). It’s much easier for your ticket provider to resolve issues before the event than on the day. If you have any ticket questions or concerns, contact your ticket seller directly. You should be able to find their contact details on your order confirmation email or on their website.
We always list the name of the seller next to our purchase links so you’re fully aware who’s website you’ll be directed to. We also include and label the official/primary ticket seller as well as labelling secondary resellers. There are a lot of tickets websites out there, so we ensure that the travel package sellers and ticket resellers and we list are well established in the industry and typically provide guarantees to ensure your purchase is protected.
Perspectives and regulations regarding the secondary reseller market vary widely. In countries like the US, the reseller market is a normal and common way to purchase sports and concert tickets. In most countries, the practice is generally legal and tickets are treated like other products where the owner has the right to resell them for a profit or loss. A small number of countries like France and Australia have additional regulations that either prohibit or limit the mark-up on resale tickets. Sometimes these regulations only apply to sellers based in the same country as the event.
Some event organizers include a clause in their purchase terms and conditions that state that the ticket seller agrees to one the following:
However, the legality of these post-purchase restrictions is also often debated, and there are additional practical challenges for the organizers to accurately identify if a ticket was resold.
The above information is for guidance only and our best advice is to familiarize yourself with the regulations and terms of the country/state the event takes place in, as well as any terms from the organizer. Almost all established resellers offer a guarantee that if you have difficulty with your ticket, then they will either replace it with an equivalent or better ticket or provide you with a complete refund.