This privacy policy will explain how we use the personal data we collect from you when you use our website.
What data do we collect?
Koobit collects the following data:
- Personal identification information (Name and email address) when you register for an account
- IP address and browser type
How do we collect your data?
You directly provide Koobit with most of the data we collect. We collect data and process data when you:
- Register online for any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
- Use or view our website via your browser's cookies
How will we use your data?
Koobit collects your data so that we can:
- Personalise your experience on our website and manage your account
- Email you with special offers on other products and services we think you might like
- Publish reviews and Q&As (subject to your consent)
- Manage the security of the website
How do we store your data?
Koobit securely stores your data digitally on restricted access servers.
We keep your data for so long as we provide our services to you and to comply with relevant legal obligations. You can contact us to request removal of your data.
Marketing
Koobit would like to send you information about products and services that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Koobit from contacting you for marketing purposes or giving your data to other members of the Koobit Group.
If you no longer wish to be contacted for marketing purposes, please contact us.
What are your data protection rights?
Koobit would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access - You have the right to request Koobit for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification - You have the right to request that Koobit correct any information you believe is inaccurate. You also have the right to request Koobit to complete the information you believe is incomplete.
- The right to erasure - You have the right to request that Koobit erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that Koobit restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to Koobit's processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that Koobit transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email support@koobit.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Koobit uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality - Koobit uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising - Koobit uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Koobit sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Koobit website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Koobit keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 April 2020.
How to contact us
If you have any questions about Koobit's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@koobit.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Koobit has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office at www.ico.org.uk
