WTA 500 Event Reviews

From the time we arrived in the South Shore Lot until arriving back there to go home we throughly enjoyed ourselves. We follow Tennis around the world, this was our 6th tournament in 2023. The venue was small, only 2 courts, which was less than some challengers we have attended. We were in Row A on the main court on the Umpires side, which restricted the line of vision. It appeared as if both ends were reserved for VIPs. We usually opt for for an end view if available.

Seats were very comfortable. We saw 3 singles on the main court and caught the end of a singles and a doubles on court 2 so we got value for our money, this being the Wednesday day session. I think as the week went on you would have had less matches which would put us off.

We are visitors from the UK, everyone made us very welcome. If we are in the San Diego area again when the tournament is staged we would attend again.

The timing however one week after the US Open meant that the field was not as good as had been advertised.

Top quality players, the tennis is so close to you. Not super expensive

The whole experience was wonderful.

I have been going to Citi Open for the last 20 years. I have been a great fan and mostly due to excellent free transportation/ shuttle they provided and reasonable ticket prices. But this year was a disaster!

First, there were multiple sites about the transportation with conflicting information. Second, we had tickets for 10 am session but no shuttle was provided before 1 pm! Third, the Gico parking was no longer available and we needed to park near designated parking area for $14. Fourth, we were instructed to take S1, S4 bus to get close to tennis center. But the bus did not exist at designated parking recommended by the event. We had to ask a bus driver who advised us to instead take E bus to get to our destination. Overall, this is complete non sense to make transportation so difficult, expensive and multi step process. The other alternative was to take an Uber! We were willing to park at Citi center and pay $40 but that was full also.

Then there is small pizza one topping (only cheese) for $20! Why are they nickel and dime people and even not allowing people to take sufficient water so that they can charge $4-5 for a bottle of water.

The ticket prices for qualifying sessions were more expensive than the final! Why? It used to be $15 and then changed to $25 last year. But it was about $130 this year for the cheapest. I decided to skip the whole thing until on the last days they opened something call grounds only because probably they found not many people can afford/willing to pay these outrageous prices. Very disappointing and will not attend the event in the future until they address the issues.

Single event tickets did not go on sale until a couple of weeks out. I purchased 2 for $150 each and just left the event without even going in. If you don’t have a parking pass do yourself a favor and Uber. There is no onsite parking. You must park on Wisconsin Avenue 2.5 miles away and wait in a line for over an hour to board a shuttle to take you to the tennis center and then wait in line again for an hour to enter into the match. This is no longer the real Citi Open or Legg Mason, I won’t go again.

The shuttle bus service does not start until 1PM while the matches start at 12PM. The tournament announced the August 5th schedule AFTER they say they have sold out the tickets. Only WTA SFs are scheduled in the afternoon session, and both of ATP SFs are in the evening. More over, the official website does not update in timely manner. Whole things are big mess.

Session 1 is a total after thought except the prices. The shuttle situation was stupid from lack of clarity to a web page not found to no management loading at end of day. People were literally pushing to get into a shuttle.

Over 100 degrees and vendors selling water from a dollar to 10.00. Volunteers cannot run an event. Take responsibility.

Fabulous day and accessible seats . Extremely helpful staff

Excellent day despite weather !

Fantastic organisation - stewards all charming and helpful and friendly. Outside the courts, the grounds have changed - no picket fence (good to lean against when sitting in floor), no Pimms van with its lovely double deckchairs, and it just felt not as exciting and welcoming as in the past.

Fabulous

A very enjoyable few days and as always the venue and organisation of the Tennis was excellent.

Looking forward to 2024.

Easy access from station,no queuing at venue,good view from north stand centre court .Only suggestions to others ,no glass allowed so we couldn’t drink the wine we took to have with lunch,and next time it’ll be in plastic bottle,and seats were hard so take your own cushion.

our visit to the Rothesay Eastbourne tennis tournament was a fantastic day the organization of the event was excellent. we have one negative comment, the amount of outlets for coffee were too little we had to queue for 30 minutes to get a hot drink, other than that it was fantastic

Attended on sat ,as a disabled person I had accessible tickets on centre court.The assistance ,seats ,tennis and whole experience was superb

Fabulous atmosphere at this great tournament. Devonshire Park is second to none. Wimbledon eat your heart out....

I have been every year for 10 years. This year the only place we could sit was in our seats on the court. The tickets are expensive and for the day. There was not enough room or seats outside the courts for everyone there.

Excellent organisation. Stewards were all efficient, and very friendly. Facilities excellent. Went 3 different days on centre and court 1. Both courts provided good seating and excellent views of the court.

I didn’t find it easy purchasing the tickets of my choice for this year.

Had a good time plenty of amenities and courts to watch tennis lovely volunteers.