Organisation excellent been 4 times apart from covid when tickets were transferred to year after looking to book apartment ready for next year
Attended using my power wheelchair. Good experience. Although I had a wheelchair space number these were not used on the day and I was merely slotted into an empty space near a corner of the court where obviously the other wheelchair users did not want to be. Had trouble getting onto wooden flooring power wheelchair could not get up ramp neither forwards or in reverse using the bigger wheels eventually managed to get on ramp at an angle to enable one front wheel to go on ramp followed by rest of wheelchair. Long queues for personal assistant to buy beverages.
Excellent staff, helpful, polite and charming. But why the anodyne pop music forced on everyone, when we are talking, enjoying the sunshine and taking stock? Also expensive, very ordinary catering. Could be much improved. A good day out but small changes would make it exceptional.
Fantastic venue but ridiculous that you can’t buy a glass of wine! Also the toilet facilities were inadequate.
Lovely stadium in superb surroundings it inadequate signage. Difficult to find the way.
this was my first time to this event and I loved it...even the sun came out for the entire day!! My only comment is regarding the absolute lack of anywhere to sit outside the stadiums. You have so many wonderful food vendors, but absolutely no where to sit to enjoy it!! How odd...I've been to all of the other 4 majors plus the BNP Paribas in Palm Springs, and all of those venues offer wonderful seating options...how come??
I forgot to mention that the signage is atrocious, as there is literally no way to find your seat without multiple attempts and asking and even then, very hard to know which door to enter.
Very easy to get to via the metro, especially as a solo visitor.
Would definitely attend again my only concern is not being able to bring in water or access to a water fountain.
Fantastic experience. Very well organized
Gute Location und Sitzplätze sind auch in Ordnung aber die Auswahl von dem Essen lässt wirklich zu wünschen übrig. Nur eine vegetarische Option und nichts veganes! Dafür das man nichts mit rein nehmen darf ist das schon ganz schwach
Superb!
Everything was great!
worst organisation ever! All 4 matches were cancelled after not even the first match was completed because of rain and they just offer a ticket for next year for a specific day! You can't even go the next day to watch the matches you have missed!
Unforgetable
A nightmare to get to, trains totally rammed. The venue is so busy and you don’t see the ‘magnificent views’ at the venue as all you see is scaffolding for the seating and big blue plastic screening everywhere. Food selection is limited and not great, it’s a place to be seen at, as opposed to tennis. Far too crowded, not a lot of space to relax and unwind, no protection from the sunshine and all in all i’d never return.
Had a great time. Things that could be improved: better signage for the exit (was hard to find for a first timer), water fountain available for drinking since they took away the caps for our water bottles, and clearer information on the website for locating the free shuttle at the train station. (It was across the street and we did not know that) We would definitely go again.
Yes, the best tournaments in all the organizational bodies are directed by the players, and I invite everyone to go and watch this tournament because it is one of the best and I like it very much.
I saw tennis during my life
Arrived slightly late for event. Disabled parking not available; we’re told to go to parking lot for shuttle (really for someone with a disability; might be against the disabilities act!) offered to Valet park, but did not tell us the cost, We we’re surprised at $50/day which is ridiculously high! We were not informed ahead of time about the bag size requirement and/or clear plastic bags only. We had to go search for such clear plastic bags. Terrible Fan/customer service. Outrageous food and drink prices. How about adding outdoor heaters around the food/drink areas? But it was a great tennis tournament overall.
This was a second visit to the tournament in Estoril. The quality of the field as an early clay court competition was good. The administration of access to the main stadium leaves plenty to be desired. There would seem to be an obsession not to permit access to seats until 20/25 mins prior to the published time of the first match, last year it was very much more relaxed, bureaucracy for bureaucracy's sake!!
On exit not all the access corridors are open under the temporary stands, which makes for a generally claustrophobic atmosphere as all departures are channeled via the one available passageway, totally needless strictures.
Booking was ok but the online information was primarily in Portuguese so I was guessing many of the ticket purchasing tasks based on the online menu.
Easy to get to by taxi 6 euros from cascais. Pleasant place not crowded. Food not expensive.
Handicap people should not have to climb 4 flights of stairs to have to get a seat.