No atmosphere, even for the final the arena was max 1/2 full.
Good games.
Poor ventilation in the stadium. Very bad experience.
It was great to see Borg and McEnroe, definitely the highlight. Went on last day so only game that mattered was first doubles. Half the crowd emptied out after trophy was given. Then just watched a ‘fun’ doubles game. Perhaps picking last day of event not best choice, especially in a blow out World versus Europe. Didn’t get to see a singles game.
Enjoyed the Friday afternoon session - Ben Shelton is a rising star. 👍
Team Europe was undermanned for this Laver Cup.
thumbs up for the play
but thumbs down for the terrible line calls and the sexist clothing for the ball kids
why are the girls in short shorts but the boys are not!
really? in 2023??
I attended 2 days of the Davis Cup.
Notifications re size of bags directions etc were clear The tennis was fantastic and organisation was good . Sadly there are things re AO Arena :
- Inspite of being told small bags snd no food allowed - many spectators had large bags and picnics ! Worrying re consistency re security .
- I witnessed some some staff extremely rude and unhelpful to people
- food shortages . Given that play went on for 8-9 hours you would think they would plan !
- water fountains not working
- some spectators couldn’t cope with the very steep steps ( bottom tier) and had to leave - some were 60+ some weren’t
- wheelchair users put ( squashed) in a small area at back of tier 1 ( awful )
I had a fantastic 2 days but the Arena boasts inclusivity and accessibility which was NOT evidenced and staff need some training re how to be helpful
not good
We arrived an hour early and spent 45 minutes looking everywhere, and I mean everywhere, for a parking spot. We then went back to the shuttle parking lot and found the line for the "every 10 minute shuttle" was very long and would probably take 30 - 40 minutes. We decided to go home and watch it on TV.
From the time we arrived in the South Shore Lot until arriving back there to go home we throughly enjoyed ourselves. We follow Tennis around the world, this was our 6th tournament in 2023. The venue was small, only 2 courts, which was less than some challengers we have attended. We were in Row A on the main court on the Umpires side, which restricted the line of vision. It appeared as if both ends were reserved for VIPs. We usually opt for for an end view if available.
Seats were very comfortable. We saw 3 singles on the main court and caught the end of a singles and a doubles on court 2 so we got value for our money, this being the Wednesday day session. I think as the week went on you would have had less matches which would put us off.
We are visitors from the UK, everyone made us very welcome. If we are in the San Diego area again when the tournament is staged we would attend again.
The timing however one week after the US Open meant that the field was not as good as had been advertised.
Top quality players, the tennis is so close to you. Not super expensive
Had a great time!
The whole experience was wonderful.
I have been going to Citi Open for the last 20 years. I have been a great fan and mostly due to excellent free transportation/ shuttle they provided and reasonable ticket prices. But this year was a disaster!
First, there were multiple sites about the transportation with conflicting information. Second, we had tickets for 10 am session but no shuttle was provided before 1 pm! Third, the Gico parking was no longer available and we needed to park near designated parking area for $14. Fourth, we were instructed to take S1, S4 bus to get close to tennis center. But the bus did not exist at designated parking recommended by the event. We had to ask a bus driver who advised us to instead take E bus to get to our destination. Overall, this is complete non sense to make transportation so difficult, expensive and multi step process. The other alternative was to take an Uber! We were willing to park at Citi center and pay $40 but that was full also.
Then there is small pizza one topping (only cheese) for $20! Why are they nickel and dime people and even not allowing people to take sufficient water so that they can charge $4-5 for a bottle of water.
The ticket prices for qualifying sessions were more expensive than the final! Why? It used to be $15 and then changed to $25 last year. But it was about $130 this year for the cheapest. I decided to skip the whole thing until on the last days they opened something call grounds only because probably they found not many people can afford/willing to pay these outrageous prices. Very disappointing and will not attend the event in the future until they address the issues.
Good tennis; glad they're moving the event to February in 2024. Very hot even with matches starting at 5:30 pm. Main stadium is nice, if somewhat "impermanent" - very rickety; in Section 200, you could feel it every time someone walked around. The "My Cashless" app that you have to install in order to make food/beverage purchases is a cumbersome process; hopefully I will be able to get a refund on the unused portion of the amount I set aside to make purchases.
Single event tickets did not go on sale until a couple of weeks out. I purchased 2 for $150 each and just left the event without even going in. If you don’t have a parking pass do yourself a favor and Uber. There is no onsite parking. You must park on Wisconsin Avenue 2.5 miles away and wait in a line for over an hour to board a shuttle to take you to the tennis center and then wait in line again for an hour to enter into the match. This is no longer the real Citi Open or Legg Mason, I won’t go again.
The shuttle bus service does not start until 1PM while the matches start at 12PM. The tournament announced the August 5th schedule AFTER they say they have sold out the tickets. Only WTA SFs are scheduled in the afternoon session, and both of ATP SFs are in the evening. More over, the official website does not update in timely manner. Whole things are big mess.
The Atlanta Open needs shade for all audience members. They would sell a lot more tickets. Also, they definitely need more water stations in different locations to refill bottles, especially in this extreme heat.
A fantastic event we’ll worth the visit
Session 1 is a total after thought except the prices. The shuttle situation was stupid from lack of clarity to a web page not found to no management loading at end of day. People were literally pushing to get into a shuttle.
Over 100 degrees and vendors selling water from a dollar to 10.00. Volunteers cannot run an event. Take responsibility.
As a Saanen local I am proud to say that the EFG Swiss Open Gstaad is hands down one of the most enjoyable event ever! What an Amazing atmosphere it brings, with always top quality players, really well organized, with stunning scenery and truly unforgettable memories. Looking forward to next years event already!