The food was terrible! No salads at all. Only trash food at high prices. No seats to eat.
All the matches were awesome ! Only thing was the bad weather and ever who picked Cancun should have done their homework as it is rainy season and maybe a roof would have been considered . Other than that it was amazing!
As buying the tickets via the internet, it should be e-ticket, not to pick up the tickets at the stadium.
The tennis was good and it is a small stadium so nice and intimate
However the entrance is not good and unsafe, enter and eat under a flyover!!. Why oh why did I have to spend a euro buying a food card but still pay for drinks with my normal card. This makes no sense and is designed to make more money.
Good tournament but all seeds fell early. It was difficult to get decent tickets online
yet there were many empty seats during the round of 16 and quarter-finals.,
Tournament was great till the last days where I couldn't get seat for the finals. Overall was good. Do advice again for next year Tournament.
No atmosphere, even for the final the arena was max 1/2 full.
Good games.
Poor ventilation in the stadium. Very bad experience.
It was great to see Borg and McEnroe, definitely the highlight. Went on last day so only game that mattered was first doubles. Half the crowd emptied out after trophy was given. Then just watched a ‘fun’ doubles game. Perhaps picking last day of event not best choice, especially in a blow out World versus Europe. Didn’t get to see a singles game.
Enjoyed the Friday afternoon session - Ben Shelton is a rising star. 👍
Team Europe was undermanned for this Laver Cup.
thumbs up for the play
but thumbs down for the terrible line calls and the sexist clothing for the ball kids
why are the girls in short shorts but the boys are not!
really? in 2023??
I attended 2 days of the Davis Cup.
Notifications re size of bags directions etc were clear The tennis was fantastic and organisation was good . Sadly there are things re AO Arena :
- Inspite of being told small bags snd no food allowed - many spectators had large bags and picnics ! Worrying re consistency re security .
- I witnessed some some staff extremely rude and unhelpful to people
- food shortages . Given that play went on for 8-9 hours you would think they would plan !
- water fountains not working
- some spectators couldn’t cope with the very steep steps ( bottom tier) and had to leave - some were 60+ some weren’t
- wheelchair users put ( squashed) in a small area at back of tier 1 ( awful )
I had a fantastic 2 days but the Arena boasts inclusivity and accessibility which was NOT evidenced and staff need some training re how to be helpful
not good
We arrived an hour early and spent 45 minutes looking everywhere, and I mean everywhere, for a parking spot. We then went back to the shuttle parking lot and found the line for the "every 10 minute shuttle" was very long and would probably take 30 - 40 minutes. We decided to go home and watch it on TV.
From the time we arrived in the South Shore Lot until arriving back there to go home we throughly enjoyed ourselves. We follow Tennis around the world, this was our 6th tournament in 2023. The venue was small, only 2 courts, which was less than some challengers we have attended. We were in Row A on the main court on the Umpires side, which restricted the line of vision. It appeared as if both ends were reserved for VIPs. We usually opt for for an end view if available.
Seats were very comfortable. We saw 3 singles on the main court and caught the end of a singles and a doubles on court 2 so we got value for our money, this being the Wednesday day session. I think as the week went on you would have had less matches which would put us off.
We are visitors from the UK, everyone made us very welcome. If we are in the San Diego area again when the tournament is staged we would attend again.
The timing however one week after the US Open meant that the field was not as good as had been advertised.
Top quality players, the tennis is so close to you. Not super expensive
Had a great time!
The whole experience was wonderful.
I have been going to Citi Open for the last 20 years. I have been a great fan and mostly due to excellent free transportation/ shuttle they provided and reasonable ticket prices. But this year was a disaster!
First, there were multiple sites about the transportation with conflicting information. Second, we had tickets for 10 am session but no shuttle was provided before 1 pm! Third, the Gico parking was no longer available and we needed to park near designated parking area for $14. Fourth, we were instructed to take S1, S4 bus to get close to tennis center. But the bus did not exist at designated parking recommended by the event. We had to ask a bus driver who advised us to instead take E bus to get to our destination. Overall, this is complete non sense to make transportation so difficult, expensive and multi step process. The other alternative was to take an Uber! We were willing to park at Citi center and pay $40 but that was full also.
Then there is small pizza one topping (only cheese) for $20! Why are they nickel and dime people and even not allowing people to take sufficient water so that they can charge $4-5 for a bottle of water.
The ticket prices for qualifying sessions were more expensive than the final! Why? It used to be $15 and then changed to $25 last year. But it was about $130 this year for the cheapest. I decided to skip the whole thing until on the last days they opened something call grounds only because probably they found not many people can afford/willing to pay these outrageous prices. Very disappointing and will not attend the event in the future until they address the issues.
Good tennis; glad they're moving the event to February in 2024. Very hot even with matches starting at 5:30 pm. Main stadium is nice, if somewhat "impermanent" - very rickety; in Section 200, you could feel it every time someone walked around. The "My Cashless" app that you have to install in order to make food/beverage purchases is a cumbersome process; hopefully I will be able to get a refund on the unused portion of the amount I set aside to make purchases.