I got presedential tickets. It was hard to know what to do and where we could go. The food was ok nothing great. I'm extremely disappointed in the field of players, I would not attend again if there will not be more top ranked players
My nephew who is in a wheelchair was denied access to a wheelchair accessible exit because he didn’t have a vip ticket. This is absurd that he had to be carried by his friends up and down stairs when there was an accessible exit available. Shame on [the organisers].
We had an excellant time.
Weather was hot but we had covered seats in the White Claw Fan Deck.
First of all I live in and retired in Puerto Rico the people and the culture are great. And with that saying that goes for the open. I was a walking scorer my third year in a row and it just is an amazing experience.
If Arnold Palmer was still alive he would not approve. First the parking lot 10. No way to really tell where your car is. No isle numbers or any way to tell where you car is. Tickets. The markup from Ticketmaster is criminal. I paid about $225 for General admission and parking. Most of the markup was hidden after you agreed to purchase the tickets. Probably $100. There are vey few places for the general admission patron to sit. Almost all of the seating is corporate. The general admission seating is full. Concessions were a joke. I went to 3 places before I could get a hot dog. After I bought it there was no mustard or ketchup. Asked for water but they ran out. Bought a $6 coke that was never put in ice or refrigerated. She forgot. The golf was good and the course seemed to be in good shape. I have been to this event many times and never had this experience. I twill be my last visit.
Beautiful
Beautifully maintained courses and facilities! Made it easy to have a fun and relaxing day! Will be attending again!
Great time, but lost my blue earring - hoping there is a lost/found. The set up was great. Nice to see the players close-up. Wish there had been more familiar ones as far as the pros but I think golfers like Phil Nicholson were playing another tournament in the middle east.
Stay away from Premium Pass plus poor organization
The experience was great at the golf course . I wished that they would expand on the trolly system like it used to be to go out further to the hotels to pick up people. I had to walk a looooong way to catch the trolly only to be taken to another transfer point to wait for another trolly.
Great event !
I suggest shuttle options for those that need help with hilly long walks
Excellent setup and a well run event.
Had a fabulous time!
Loved the experience! Transportation in shuttles needs much improvement though. We waited one hour for a shuttle at the pro shop at Kapalua on Thursday. Also, need more shade structures throughout the grounds. Raise the price to pay for them. We did pay $200 each for Sunday final at the Lanai - not enough seats for everyone.
My comments are made in the interest of helping to improve the visitor experience. Not to criticize. I had a great time there.....I know its a challenge providing services at elevation BUT....
1) Having at station amongst the food and beverage vans at the cross of 3 and 9 and not having water stations at the higher points on the course such as the top of 16 or on top of 5 is ludicrous. After those long climbs a water station would have been very nice.
2)Port a potty's should have been available up top too.
3)During the Mid day when a shuttle bus isn't needed between the parking and the course. It could be utilized to haul seniors to the higher elevations. That would be a very nice gesture.
Entry gate very confusing. Ask question no one seemed to know the answers. ADA area was unknown to everyone so i am not sure there was one. Prices were extremely high. I had Lanai Club tickets, and the tent was 150 yards from the 18th green, you could not see anything. Many of the people who said they had attended the tournament for many years (10+) said that the tent in the past had been right on the green. The tents on the green where both corporate tents!!! The open public seating area was only around 50 yards off the green. The seats were very uncomfortable. I have attended many PGA/LPGA tournament in the Tulsa area and they were head and shoulders better run than this one. Very disappointed and I paid a high-ticket price for nothing extra!!!!
Very crowded grandstand along 18 fairway. Location of grandstand made it very difficult to see where tee shots went and could not see where second shot landed near or on green. Use of grandstand was useless.
We enjoyed our day at the TOC event. The course is very difficult to walk but my decision to pay for seats on the 8th hole was a very good choice. We.spent a few hours at this spot and then walked backed to hole numbers 9 & 18.
An extremely hard course for spectators to walk and nothing to compensate, eg the odd bench to break it up. Even the players used carts to manage several inclines. I saw nothing in the tournament marketing materials that forewarned spectators about walk ability - or lack of.