Had a great time and thought overall was well run. Improvements could be made with car parking (debacle leaving car park with only 1 exit and staff lost control of situation) + improvement in on line tix booking as I bought a grandstand tix for Sunday unaware that I already had this privilege with tix+ tickets. A warning this is a double up when booking would be helpful
Fantastic venue, great car parking close to entrance, let down by poor quality catering
Great set up, good stands excellent choice of foods, toilets and vantage points. Disappointed that there was no physical programme, not keen on using an app and the prices for the merchandise were excessive. ÂŁ12 for a ball marker ! Even the most exclusive clubs only charge a fiver. Other than that a great success
I haven't been since 2017 .. since then the pricing structure ticket issuing and cost has become somewhat unfair and has risen so much .. its now hard to justify the prices. The event however I loved and went each year with my dad when he was able to go. Maybe I'll be back one day but not for now
easy to purchase tickets, constant updates about the event, we'll sign posted at the event, plenty of information points. overall a great day,, only downside was after the event finished the organization to leave the car parks was atrocious, it was basically a free for all, cars coming from all directions to one exit point,, eventually the police turned up to direct traffic on the exit road, and marshalls finally showed up to filter traffic, it took two hours to exit car park and get onto a road, utter shambles and spoiled what was otherwise an excellent day.
Public parking a disgrace. It took over an hour and a half to finally get out of the car park. Not enough experienced marshals. They blame the police for only allowing one gate to be used. Great event can be easily spoilt!!!
A fantastic 2 days for my husband and I. So well organised. A big thumbs up to all who helped make the event a success
Mainly very good setup but let down on a couple of points:
Disabled toilets locked with no one in sight to provide a key
When asking where we could use Ticket + vouchers we were told the place on the 10th was shut (about 4.30pm)
Bought the tickets for Betfed British Masters as a present for my partner's 60th birthday. In his words "Best weekend ever, it was fantastic"
Great event, transportation tricky
Wir fanden es wie auch bereits im letzten Jahr toll. Aber haben noch ein paar Wünsche: Bitte mehr Bestuhlung vor der Mediawall und dem Foodcourt. Dort könnte man auch statt den Schirmen Sonnensegel aufhängen, den die Leute haben wirklich bei dem Wetter versucht sich zu schützen. Wir sind auch mit einem Flight die Runde gegangen und bei den Temperaturen wären weitere Getränkestände ein Segen gewesen. Außerdem würde ich mich freuen, wenn man das Ticket in die Apple Wallet aufnehmen könnte.
Prima Organisation - vom Parkplatz bis Catering
A lot of things were fine, good organized, we missed more toilets in the area, the offer for drinking around the course were better last years, the prices were very high
Was disappointed with the venue it was like a maze trying to go from hole to hole...it was impossible and frustrating to try to follow one group from 1st to the 18th hole..we are comparing this to our last us open in pebble beach in 2019, it was a far better experience for us in every way .
The golf course was great and should provide an excellent and interesting challenge to the Ryder Cup teams.
Getting to the event was a total disaster as i was dependent on public transport. Awareness level amongst the general public and especially representatives of various public transport companies was shockingly non existent. This lead to a lack of atmosphere at the venue.
Why did each group not have a board displaying each player's current score to par?
Lovely course but based on this year I would not want to return to the Italian Open.
My nephew who is in a wheelchair was denied access to a wheelchair accessible exit because he didn’t have a vip ticket. This is absurd that he had to be carried by his friends up and down stairs when there was an accessible exit available. Shame on [the organisers].
Thoroughly enjoyed our time at the championship while on holiday from Scotland
It was exceptional.
this is my first time attending event like this.
I would do it again and everything was just perfect.
We had a fantastic day. The course was amazing and the amount of golf we were able to see was brilliant. Compared to UK events the fans village was very small but I suppose this is pro rata to the number of spectators expected. The DP World Tour organisers were fantastic, even bought us a drink and gave us some free golf shirts, fantastic!
Amazing experience!