ATP 250 Event Reviews

It is great to see this event return. It was great. Disappointing that the catering was not in the area downstairs in the clay court area. This provided much better atmosphere before entering Pat Rafter Arena.

Great event

I love going to the Brisbane international. The Pat rafter arena is great, such good viewing of the court/game.

My feedback would be that the outdoor area that used to be down where the players lounge and media areas are now was amazing and it’s not the same family feeling venue without this.

In the past you could really make an afternoon of it and sit on the bean bags with the kids and watch pre-match entertainment or games on the big screen, it used to create such a fun and enjoyable environment.

Now it feels just like it’s about the commercial value per SQM.

The restricted alcoholic menu is limiting for those that don’t drink what is on offer, obviously the sponsors play a key part here.

I understand that it must be a commercially sound event with good returns but don’t forget about the customer experience that goes further than the court, the venue setup and offerings are important too.

Had front row seats right behind the players towel box, which was great. Had a great 2 days of tennis.

Wonder tennis at a great venue. So happy to have this tournament back after the hiatus. Only thing that we would have different is the food and drinks options….not enough to them. The wait time for us to get a coffee when we arrived meant I missed almost the whole first set of Osakas match. Then my daughter missed almost a whole set getting some lunch. We usually take food so maybe it’s always that bad but I remember there being many more food options both down on the courts out the back and also 5ish years ago there being that lovely restaurant come bar outside over those courts. Either way we never waited that long before. Maybe next year get more help in. But tennis was fantastic and seeing Rafa on Tuesday night was the highlight & that’s really what it’s all about 🎾🎾🎾💚💖

Fab day

The tennis was good and it is a small stadium so nice and intimate

However the entrance is not good and unsafe, enter and eat under a flyover!!. Why oh why did I have to spend a euro buying a food card but still pay for drinks with my normal card. This makes no sense and is designed to make more money.

Good games.

Poor ventilation in the stadium. Very bad experience.

The whole experience was wonderful.

Good tennis; glad they're moving the event to February in 2024. Very hot even with matches starting at 5:30 pm. Main stadium is nice, if somewhat "impermanent" - very rickety; in Section 200, you could feel it every time someone walked around. The "My Cashless" app that you have to install in order to make food/beverage purchases is a cumbersome process; hopefully I will be able to get a refund on the unused portion of the amount I set aside to make purchases.

The Atlanta Open needs shade for all audience members. They would sell a lot more tickets. Also, they definitely need more water stations in different locations to refill bottles, especially in this extreme heat.

As a Saanen local I am proud to say that the EFG Swiss Open Gstaad is hands down one of the most enjoyable event ever! What an Amazing atmosphere it brings, with always top quality players, really well organized, with stunning scenery and truly unforgettable memories. Looking forward to next years event already!

Fabulous day and accessible seats . Extremely helpful staff

Excellent day despite weather !

Fantastic organisation - stewards all charming and helpful and friendly. Outside the courts, the grounds have changed - no picket fence (good to lean against when sitting in floor), no Pimms van with its lovely double deckchairs, and it just felt not as exciting and welcoming as in the past.

Fabulous

A very enjoyable few days and as always the venue and organisation of the Tennis was excellent.

Looking forward to 2024.

Easy access from station,no queuing at venue,good view from north stand centre court .Only suggestions to others ,no glass allowed so we couldn’t drink the wine we took to have with lunch,and next time it’ll be in plastic bottle,and seats were hard so take your own cushion.

our visit to the Rothesay Eastbourne tennis tournament was a fantastic day the organization of the event was excellent. we have one negative comment, the amount of outlets for coffee were too little we had to queue for 30 minutes to get a hot drink, other than that it was fantastic

Attended on sat ,as a disabled person I had accessible tickets on centre court.The assistance ,seats ,tennis and whole experience was superb