.Maria Sakkari questioned line calls so many times playing Astra Sharma. Not once did the latter do that. Speaks volumes about each.
Aisling Gilliland
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Had an amazing few days! Everyone pleasant, grounds beautiful, lots of food/drink options. For Sinner's quarter final, a lot of people bought general admission tickets only to be told they can't use them for the quarter finals. This was apparently not clear, or not the case in the past; these folks were very disappointed. Otherwise, an A+ event.
5
View
5
Food & drink
5
Toilets & facilities
4
Access and parking
5
Accommodation
Wendie Wall
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
I was very disappointed with how the tournament was run. I bought tickets to Thursday, March 14th a few months back and at that time the tickets included all unreserved seating in Stadium 2. Apparently because Sinner and Coco were playing in Stadium 2, the organizers decided to make all those seats reserved which meant My friend and I could not see two of the players we anticipated seeing. We had to wait in line for over an hour to upgrade our tickets. This required us to give up our Stadium 1 seats and pay the difference for seats in Stadium 2. This was so ridiculous and infuriating, We upgrade but because it took so long to upgrade, we did not see Sinner and because we had to forfeit Stadium 1 we were not able to watch Alcarez. It was also ridiculous that the times for the matches on the weekend were not listed in a timely manner. The tennis was great but the experience was terrible
2
Entertainment
5
View
3
Food & drink
5
Toilets & facilities
5
Access and parking
5
Accommodation
Eric Lafontaine
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Wonderful stay in the area of Palm Desert and Indian Wells. Tennis Paradise is not over rated. Just keep the price of tickets reasonable for the ordinary tennis fan.
4
Entertainment
4
View
3
Food & drink
4
Toilets & facilities
5
Access and parking
4
Accommodation
Vilson Pasquotto
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Excellent structure.
5
Entertainment
5
View
4
Food & drink
5
Toilets & facilities
5
Access and parking
5
Accommodation
Copper queen
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Overall the tournament was well run. Stadium 2 needs better crowd control and the people working at 3 need to stop being seat nazis. They need to allow people to go to the bathroom and get food.
I went for the WTA 500 week. It was a great experience. I originally purchased advance stadium tickets for the first round and quarter finals but to be honest there is no need as you can easily buy tickets at the venue for any of the rounds.
We sat in the west side seats which had the sun to one side during the day and then behind during the afternoon which seemed better than the east side which had sun in the faces of the spectators all day. All seating was free seating, so sit where you like. We tried various seats, high, low and to the sides and all provide a really good view of the court.
The Irish village is where the tournament is held and courts 1,2&3 are a minute walk from the main stadium. These courts are free to watch, so you could watch tennis all day for nothing or just pay to enter the stadium. The Irish village has loads of eateries and a large pub so plenty of choice when you are there.
Minus: Unpleasant, sometimes even disrespectful behavior of some members of the security, the Czech flag was missing (perhaps not visible) on the Grandstand, insufficient assortment offered by sellers of sports goods, t-shirts (only small sizes) and advertising and souvenir items.
Plus: Pleasant environment in the area, plenty of opportunities to refresh and relax.
Don't follow the seating advice of the ushers. I was sent to the incorrect seats twice with my 84 year old mother after which I called for the head usher to resolve the issue. My ten cents worth: the various sections should be labelled ie. have Prime A indicated as such on the wall above the area. It's no fun reaching the bottom of a stand (which I was instructed to sit in) with my 84 year old mother and to be advised when we reach the bottom that we're in the incorrect section and have to go up again.
Qatar ExxonMobil Open, Khalifa International Tennis and Squash Complex
Very mixed experience. The tennis was excellent with good seats at reasonable prices. The food court had an excellent range of food also at reasonable prices but needed more seating. Access to the site needs to be by taxi/Uber which are cheap by European standards. Access to seats OK for fit and healthy people but loads of stairs and no lifts so difficult/impossible for elderly or those with mobility issues.
Administration was abysmal - website poor and uninformative; emails to get required info were just ignored; e-tickets were supposed to be in QTF App wallet but that wouldn't accept my log on with nonsensical 'check your internet ' error message until after the tournament had started - no good to give confidence that we would actually be able to get in. They need to get their act together big time!
5
Entertainment
5
View
4
Food & drink
4
Toilets & facilities
3
Access and parking
David R.
25 Feb 2024
Qatar ExxonMobil Open, Khalifa International Tennis and Squash Complex
Need much more activities before the matches - would be good to open the gates sooner.
VIP tickets don’t offer a great value for the price, not even the seats are better.
Nevertheless, a great event, well organised and with a lot of potential, it’s always very nice attend.
2
Entertainment
5
View
2
Food & drink
5
Toilets & facilities
5
Access and parking
Sandra
25 Feb 2024
Qatar ExxonMobil Open, Khalifa International Tennis and Squash Complex
Very disappointed to see that all the seats were not occupied for 1/4, 1/2 and final … and couldn’t event buy them … I was there from the beginning and I really enjoy it. People were kind every time … except the Friday.
4
Entertainment
3
View
5
Food & drink
4
Toilets & facilities
4
Access and parking
5
Accommodation
Angie D
25 Feb 2024
Qatar ExxonMobil Open, Khalifa International Tennis and Squash Complex
Amazing - great event!
4
Entertainment
5
View
4
Food & drink
4
Toilets & facilities
5
Access and parking
Anne
25 Feb 2024
Qatar ExxonMobil Open, Khalifa International Tennis and Squash Complex
Venue and ticketing all excellent.
Parking for ordinary ticket holders is insufficient
3
Entertainment
5
View
3
Food & drink
3
Toilets & facilities
2
Access and parking
Gavin
25 Feb 2024
Qatar ExxonMobil Open, Khalifa International Tennis and Squash Complex
Fabulous evening. Good staff and well organised. Its a shame there are no toilets in the upper tiers of the Grandstand.