WTT pre-tournament information on their website was very confusing especially in regards to the tickets. The Koobit website had different information while the WTT website wasn't clear at all about what tickets were needed since the event was played in two halls. After long discussions things were explained by the organisers. Ticketmaster, the company we had to purchase the tickets from wasn't very helpful with pre-tournament inquiries.
Other experiences are just personal preferences - like the show effects, interviews etc.
For spectators it was not possible to re-enter once inside the event area. Since food and drink offers were quite restricted that was far from ideal. It would have been good to leave the event area for a couple of ours or so and to come back for more exciting matches to watch.
Give more screens to show the results and details about game.
We went to the Championships a couple of years ago and had an amazing time, so we were sad to see last year's event cancelled. It's always such a fun experience and the skill level of the players is outrageous. The venue is easy to find and we managed to park without problems. Go for Finals weekend and you won't regret it!