The online ticket booking process needs to be improved.
It was enjoyable. But at the security check, too much restriction. Which makes the queue n waiting time extended.
It is unbelievable that all the centre seats were snapped up immediately, even though I logged in right on time at the designated booking hour. This happens every year during the early bird online booking organized by Ticketmaster. Can the online booking process be made more transparent and fair?
Security is top-notch for fan safety, and the stadium arena is majestic.
First the event was quite organised but the sad thing is the seat I like was sold out. Why is it so when I first received the mail i place the booking but still can’t get the seat I want and also the seat I got is 311 row 30 seat 3 and sometime seat 5 why is there a sudden change of seat. As my friend have bought the same as me but their seat remain the same why I have to keep changing all the time .
As for re-entry, not a good idea to chop on our hand.
We went during the semi finals so the queue was easy breezy. Everything was smooth. Great management and event starts on time.
I was watching the Singapore Open for two full days and have enjoyed every minute of it. My seat was great and I’ve got to see how top badminton players in the world actually play in cut throat competitions. Wonderful vibes all through.
Pleasant experience. Security check-in at entrance is fast and efficient.
Very very fun!!! Super exciting, would go again!!
A great place to watch top class Badminton
This was my first BWF event and it was an awesome experience. Some feedback. 1. Checks and entering the event venue was smooth and well done. 2. There were many events like, meet and greet, games, practice courts, t-shirt,s and other good sales, etc outside and near the mall. However, there was no information about them, like a list or directory anywhere. We would have never known if we had not stepped out for a break! 3. A scoreboard outside may also help patrons plan their breaks better on when to return.
The chairs are horrible. The floor boards are detached so whoever walks on it creates prolonged trembling sensation for everyone. The food is horrible. Never mind it’s overpriced, I can understand and accept the over pricing but I cannot accept the atrocious quality of food and coffee. Axiata Malaysia is a ton better than SG open’s event.
Overall, I felt this year volunteer or committee members to not be as sporting and helpful as last year. There are some volunteer who are lovely and helpful but the rest (mostly) made us feel as though we attended free event. Worst part of all days throughout the tournament were we felt like being chased out from the stadium, understand the stadium needed to clean and prep for next day but we faced the same situation until the last day on final game. No complain on the facilities and we were very comfortable at our seats but we always leave the tournament with unhappy feelings every day. It made us reconsider whether or not to attend next year Singapore Badmitnon Open again.
There are many great memories and moments of the week hope to come next year
Event venue is centralised, security very strict... The list of prohibited items should be announced or made known. The food catering have limited variety, and quite pricey
Overall, the atomsphere and views are ok. However, I realized that the lighting at section 224 is not sufficient. As such, it can be difficult to take photos as it will turn out dark. It is also not appopriate to use flash too
The ticketing system should really improve! My friends and I click in, right after the ticket on sales (early bird), but all the nice seats have been selected immediately, within a few seconds I guess, it's unfair and weird, as this is my first encountered thorough all these years, as a badminton fan and loyal spectators for Singapore Open since 2014, I cannot even choose a seat in those good section, or the system let me choose the seat I want, but rejected me when I am going to pay? Am I really that slow in buying that ticket and I am curious is there really so many badminton fans in Singapore now and to top it off, I saw empty seats in the session (210,211,212) at the tournament days, so who is buying the ticket?
Sincerely think that, instead of letting people choose the seat, for seasonal buyer, system might just select the seat for the buyer randomly, as long as the seat is in the same section thorough the event days, It's more simple, easy and time saving.
and there is lot of people sit wherever they like, even it's seated ticket, maybe usher at the event can do more on this?
1. Was disappointed with my seat in Section 308, Row 31, Seat 1, as numerous video cameras on tripods were placed by unknown individuals to capture specific matches. I couldn't discern if they were officials or spectators. Unfortunately, these cameras blocked my view, making the experience unpleasant, especially considering we paid for unobstructed views. I hope the organizers investigate the origin of these cameras and ensure they're placed according to regulations. We didn't pay for this kind of viewing experience.
2. The stadium toilet was not regularly cleaned and was very smelly and unhygienic.
3. The water from the cooler had an overpowering pungent odor.
Thank you.
Overall is good.
Relating to the tickets checking on particular. Trusted it can manage n more systematic. The usher who on duty are too friendly.
In facts alot of fans have not followed by seat to their own place.
Hope on this the organisation can improve on this .
This is just my one cent on input.
Thanks