It was amazing, nice environment food and overall organization.
The QTF APPLICATION was not working well, I used to visit help desk to activate my tickets .
Free gifts were limited.
The staff in Exonmobile booth were not well organized.they were giving free balls infront of us to people they know,while we were waiting in a queue but we did not get it!!!.
It was beautiful event.
I emailed to participate as a volunteer a few times but no body responded to my emails
Very mixed experience. The tennis was excellent with good seats at reasonable prices. The food court had an excellent range of food also at reasonable prices but needed more seating. Access to the site needs to be by taxi/Uber which are cheap by European standards. Access to seats OK for fit and healthy people but loads of stairs and no lifts so difficult/impossible for elderly or those with mobility issues.
Administration was abysmal - website poor and uninformative; emails to get required info were just ignored; e-tickets were supposed to be in QTF App wallet but that wouldn't accept my log on with nonsensical 'check your internet ' error message until after the tournament had started - no good to give confidence that we would actually be able to get in. They need to get their act together big time!
Need much more activities before the matches - would be good to open the gates sooner.
VIP tickets don’t offer a great value for the price, not even the seats are better.
Nevertheless, a great event, well organised and with a lot of potential, it’s always very nice attend.
Very disappointed to see that all the seats were not occupied for 1/4, 1/2 and final … and couldn’t event buy them … I was there from the beginning and I really enjoy it. People were kind every time … except the Friday.
Amazing - great event!
Venue and ticketing all excellent.
Parking for ordinary ticket holders is insufficient
Fabulous evening. Good staff and well organised. Its a shame there are no toilets in the upper tiers of the Grandstand.
Thank you! I enjoyed all the best for your future!!!
Great
An amazing experience
AMAZING
I bought tickets because Rafa Nadal was announced as a participant. When he withdrew, I wasn't able to get my money back.
Fantastic event!
Hi - I bought my ticket for the final, cat Upper A (worth QAR 100). I had to wait in the queue for an hour and when I got to enter, I did not find a seat and I was seated on the floor because there were no empty seats!!!! I wonder why you sell and / or give out free tickets over the capacity of the stadium. This is not fair, I got to buy the ticket and couldn’t wasted more than half of the game and couldn’t be seated properly. I am claiming for a reimbursement.
Regards,
Meriem
What a week! Came from London for this tournament. Big Andy Murray fan. Watched all his 5 matches. The tickets are so well priced! The venue is beautiful. Also watched Dan Evans on outside court (no extra charge).
I’ve read that all the players love this tournament too.
Just a great experience. Will be back next year!
Amazing tournament, however, facilities could be better (WC) and could have much more activities and bigger food area.
Fantastic experience, so many activities, easy access and accommodating staff. I wish Murray won though haha
Good experience