the semifinals matches started too late, and hence ended too late. There is a huge TV camera capturing the matches from the right side of the court, which blocked the view of the court! this was not mentioned when purchasing the tickets and it is a very bad experience for many whose views were obstructed
Very fun
enjoying the event and very happy can meet and greet with international player 😍. see again on PMM on may
Overall, the Malaysia Open was a great experience, but a few improvements can make it even better:
1. Temporary Storage System: Implement a sticker/label system for items temporarily stored. It’ll streamline the process and save time compared to searching manually.
2. Exit Arrangement: The main entrance to Axiata Arena can't be used for exiting. Visitors must walk around to the side, which is impractical, especially in emergencies. Alternative exits near the main entrance would help.
3. Accessibility for Wheelchair Users: On both days, I noticed wheelchair users struggling to exit due to narrow pathways and obstacles like machines. Staff assistance or dedicated exits for them would improve the experience.
4. Toilet Access: During the finals, toilet queues were extremely long for both genders. Level 4 was less congested—adding clear signs directing attendees there would reduce crowding.
5. Parking Issues: The ticketing system recognizes cars upon entry but frequently fails after payment, causing delays. This needs fixing for a smoother exit.
6. Prayer Room for Women: Provide an open and easily accessible prayer area for women, similar to PMM.
Would highly recommend attending, but these changes would significantly improve convenience for all.
Best day ever!! Great view from seat 405
just a bit upset for petronas merchandise shirt / patches is not enough selling for everyone until the final day also they cant provide it , i hope this will overcome in near future
It will be great if we can choose our own seatings. I bought my tickets on day-1 of tickets sales and got lousy seats allocation.
Good
Best crowd
absolutely best ever🏸❤️🥰👍✅
The event not so happening as master malaysia last year. Because no free balloons are given. We need to answer questionnaires that get the ballon. So the sound not louder than before.
It is a great experience! But just the toilet part. Maybe bcs too many people then the toilet will be a bit not clean. Maybe next time can standby cleaner to clean it every 2/3 hrs. Plus can put toilet freshener or deodorant block for toilet. Overall all okay!
Very great, I bought the expensive tickets, got to see the players very close to me and photo with them
Very crowded. Toilets dirty.
Each seat behind must be at a higher level than the one in front!
nice and great experience
The ticket is expensive shd be cheaper to enable more people to watch and the food also expensive esp the mineral water ,this is taking really taking big profits from the spectators …everyt expensive taking opportunity to harvest the poor spectators
Excellent entry - best players in the world. Disappointed in the seating allocation and lack of oversight by Axiata Staff.
the booking was fast. the QR code helps in checking in. overall good buy
The badminton court location was not shown correctly in the arena for fans to buy the proper tickets. No schedule was shown in the tickets.
We did came to the event last week. We bought the online tickets at the very last minute and since the seats are automatically choose we finger crossed we can get a best view in Block 308 (Platinum) and thankful we did! But I really hope we can choose the seat number in the future to avoid any disappointment.