It was a good experience and the crowd management was pretty good, except for foreigners who attended with passport verification. It was not so convenient to reenter the Diamond Court without being escorted by the friend who booked the tickets on our behalf. The ushers at the gate kept on insisting to check the original booking on the mini app, and passport verification was not sufficient.
4
Entertainment
5
View
5
Food & drink
5
Toilets & facilities
4
Access and parking
Unati Rulashe
06 Oct 2025
China Open, National Tennis Center
It was an amazing experience being the first time in China. The event was well organized, and the courts were clean. Watching the top players live was out of this world.
It was an experience of a lifetime, unforgettable. The only thing we would have loved is the use of Visa instead of drawing cash as some of us travelled far, we came from South Africa. We will definitely attend again
4
Entertainment
5
View
3
Food & drink
3
Toilets & facilities
4
Access and parking
Eddy C
05 Oct 2025
China Open, National Tennis Center
Very well organised n helpful staff
4
Entertainment
4
View
3
Food & drink
4
Toilets & facilities
4
Access and parking
Uncle Bucky Lee
19 May 2025
Internazionali BNL d'Italia, Foro Italico Tennis Centre
Tennis was great, but a couple negatives.......the Metro and bus getting to and from the venue was OK, except the bus was non air-conditioned, and very hot. Traffic leaving the venue via taxi was the worst jam I've ever been in......football match next door.
Due to rain delays in a day session, thousands of evening ticket holders left standing outside the venue, with little or no communication.
Qatar TotalEnergies Open, Khalifa International Tennis and Squash Complex
On line tickets purchasing was so difficult to get through
4
Entertainment
4
View
3
Food & drink
3
Toilets & facilities
3
Access and parking
Kevin Pryor
16 Feb 2025
Qatar TotalEnergies Open, Khalifa International Tennis and Squash Complex
For a true tennis fan, the Qatar Open WTA 1000 was paradise - close up viewing and access to all the top players for matches and for warm ups. The best I've experienced and beats the Grand Slam venues for access and viewing. The venue was meticulous with easy access to information and help from the team of support staff. Information was easily available through the venue and online. I will be back!
5
Entertainment
5
View
4
Food & drink
2
Toilets & facilities
5
Access and parking
Stewart
16 Feb 2025
Qatar TotalEnergies Open, Khalifa International Tennis and Squash Complex
Excellent facilities. Kind and friendly staff
5
View
4
Toilets & facilities
Sam
20 Aug 2024
Cincinnati Open, Lindner Family Tennis Center
Great customer service
5
Entertainment
5
View
5
Food & drink
5
Toilets & facilities
5
Access and parking
MB
20 May 2024
Internazionali BNL d'Italia, Foro Italico Tennis Centre
A great event to attend for tennis fans. We went Friday night (Centrale) and Saturday day (Grandstand) sessions of the first weekend. There were so many matches to choose from and we didn't always stay at our assigned court. Court 12 is a very small seating area and it's right up close to the players. Court Pietrangeli is an amazing scene--marble seats that don't get hot, statues everywhere and it's sunken below grade--you will never see anything like it. I highly recommend this tournament. Downside was trying to get a taxi after the night session ended, but that seemed to be an issue everywhere in Rome. We used the app, which was overwhelmed as well as the phone line.
5
View
4
Food & drink
4
Toilets & facilities
Kay
26 Apr 2024
Mutua Madrid Open, Caja Mágica
Madrid 25th April 2024
Great event well organised. Plenty of toilets food okay seating and stalls okay. We will go again.
Aisling Gilliland
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Had an amazing few days! Everyone pleasant, grounds beautiful, lots of food/drink options. For Sinner's quarter final, a lot of people bought general admission tickets only to be told they can't use them for the quarter finals. This was apparently not clear, or not the case in the past; these folks were very disappointed. Otherwise, an A+ event.
5
View
5
Food & drink
5
Toilets & facilities
4
Access and parking
5
Accommodation
Wendie Wall
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
I was very disappointed with how the tournament was run. I bought tickets to Thursday, March 14th a few months back and at that time the tickets included all unreserved seating in Stadium 2. Apparently because Sinner and Coco were playing in Stadium 2, the organizers decided to make all those seats reserved which meant My friend and I could not see two of the players we anticipated seeing. We had to wait in line for over an hour to upgrade our tickets. This required us to give up our Stadium 1 seats and pay the difference for seats in Stadium 2. This was so ridiculous and infuriating, We upgrade but because it took so long to upgrade, we did not see Sinner and because we had to forfeit Stadium 1 we were not able to watch Alcarez. It was also ridiculous that the times for the matches on the weekend were not listed in a timely manner. The tennis was great but the experience was terrible
2
Entertainment
5
View
3
Food & drink
5
Toilets & facilities
5
Access and parking
5
Accommodation
Eric Lafontaine
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Wonderful stay in the area of Palm Desert and Indian Wells. Tennis Paradise is not over rated. Just keep the price of tickets reasonable for the ordinary tennis fan.
4
Entertainment
4
View
3
Food & drink
4
Toilets & facilities
5
Access and parking
4
Accommodation
Vilson Pasquotto
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Excellent structure.
5
Entertainment
5
View
4
Food & drink
5
Toilets & facilities
5
Access and parking
5
Accommodation
Copper queen
18 Mar 2024
BNP Paribas Open (Indian Wells Masters), Indian Wells Tennis Garden
Overall the tournament was well run. Stadium 2 needs better crowd control and the people working at 3 need to stop being seat nazis. They need to allow people to go to the bathroom and get food.
3
Entertainment
4
View
3
Food & drink
4
Toilets & facilities
4
Access and parking
Josh
20 Feb 2024
Qatar TotalEnergies Open, Khalifa International Tennis and Squash Complex
Very organized event
4
Entertainment
4
View
3
Food & drink
3
Toilets & facilities
3
Access and parking
3
Accommodation
Gavin
20 Feb 2024
Qatar TotalEnergies Open, Khalifa International Tennis and Squash Complex
Well organised. Considerate staff with my elderly mother. Food court, vendors and children's activities added greatly to the overall wonderful experience. Bringing in the world's top tennis player an absolute joy to watch.