Chicago
🏟️ Address: Now Arena, 5333 Prairie Stone Pkwy, Hoffman Estates, Illinois, 60192, United States Directions in Google Maps
Car is the most popular way to reach the Now Arena due to its ample parking spaces located near the venue.
From the East
Take I-90 West (the Jane Addams Memorial Tollway) to the New Sutton Rd. (Route 59) exit and go straight. The building will be on your right.
From the West
Take I-90 East (the Jane Addams Memorial Tollway) to the New Sutton Rd. (Route 59) exit. Turn left onto New Sutton Rd. and go north to the next traffic light. At the light, make a left turn into Hoffman Boulevard. The building will be on your right.
Below you can find general information on travel and parking for Now Arena. Individual events may have additional/restricted services available, and so we recommend clicking through to the event and viewing the Travel & Parking tab for event-specific information.
Parking
All official NOW Arena parking lots are conveniently located off of Pratum Ave., Prairie Stone Parkway, and Hoffman Blvd. There are 3,200 on-site parking spots at NOW Arena. We encourage you to arrive early to avoid congestion and tie ups. Once inside, Prairie Stone signage and parking attendants will direct you to the closest lot.
Assistance and Parking Fees
Vehicle assistance is available if you parked in an official NOW Arena lot. Please stop by Guest Services or the main entrance for assistance.
Parking fee is $10 for all Windy City Bulls games.
Parking fee is determined on a per-event basis for all other events and ranges from $5 to $20.
Buses charged double parking rate.
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Dining Options
Levy Restaurants have curated a collection of Chicagoland's best dining options accessible to every guest that walks through the gates.
Outside Food/Beverage
Outside food or beverages are not permitted inside the arena.
Alcohol Policy
A valid ID (State ID, Driver's License, or Military ID) is required for the purchase of alcohol if you appear to be 30 years of age or younger. The service limit for events is 2 alcoholic beverages per transaction. Alcohol service cut-off is made at the beginning of the 4th quarter for G League games.
Gate Times
Gates generally open 1 hour prior to events and games. Family shows may vary.
Re-entry into the arena is prohibited during all events.
Restrooms are located on all levels.
Seating
Accessible seating is located on the arena floor (subject to event and availability) and main concourse level.
Restrooms
All public restrooms on all levels of NOW Arena are accessible.
Service Animals
Only certified service animals or service animals in-training for guests with disabilities are allowed in the arena. All service animals must remain on a leash or in a harness at all times.
Elevators/Escalators
Elevators are located next to the main entrance, the suite entrance, and the Club entrance. There are no escalators at NOW Arena.
Hearing/Visual Assistance
Assistive listening devices (personal headsets) are available at Guest Services. A valid photo ID is required for use. Sign language interpreter services are also available free of charge.
Wheelchair Escorts
Wheelchair escorts are available by asking any NOW Arena staff member or visiting Guest Services outside of section 111.
ATMs
NOW Arena ATMs are located next to Hot Ticket Grill across from Section 104/105, near Guest Services by Section 111/112, and next to the Concessions across from Section 118/119.
First Aid
There is one First Aid station at NOW Arena staffed with Village of Hoffman Estates EMS for select events. The First-Aid station is located on the Main Concourse near Section 112. If you are in need of medical attention, please notify a NOW Arena Guest Services Representative. The NOW Arena staff is trained to call for immediate response and assistance in emergency situations.
Lost and Found
If you have lost an item during an event, please visit Guest Services outside section 111. After an event you may call (847) 649-2270 Monday through Friday 10:00 AM - 5:00 PM. Please leave a voicemail with the item description, date it was lost, and your contact information.
Guest Services
Guest Services are located outside section 111 on the concourse.
Now Arena has a capacity of approximately 11,218. However, the capacity does differ between events depending on the seating configuration.
5333 Prairie Stone Pkwy, Hoffman Estates, Illinois, 60192, United States.
