OCBC Arena

So far the experience was good however the seat was blocked by camera even we paid for Cat 1 ticket.

Too expensive for the sheet

It was a good experience no doubt about that. However, it can be made much interesting if the organizers add on advertisement about Singapore in between the games, like what I saw in ATP HK Open, they advertised so much about HK and for someone who is a foreignor, it 's definitely a Great Info to discover the city or places of interests!!

Hi WTT,

I had a great experience at this WTT Smash event, especially since it was my first time attending. However, I do have a few pieces of feedback:

1.There was a restriction on bringing banners, and we were asked to strictly follow the dimensions set by the organizers. I was not allowed to bring a small towel with a player's name on it, yet when I entered the arena, I saw many people carrying large banners. Some even had extremely long banners. Why was I not allowed to bring my item, while others were allowed to bring theirs?

On the second day, I approached security again to clarify if banners were truly not allowed. They confirmed this, so I asked why others were able to bring them in. I showed them photos of the arena, where large banners were clearly visible. The security responded by saying they had no idea how those banners were brought in. Isn't it their responsibility to check items properly? Why was my banner the only one not allowed?

2. In the first few days, the security cannot control the crowd. We provided feedback to the ushers, but they said they couldn't do anything since people were trying to rush to the players’ side. This was very frustrating. However, I see the improvement in the following sessions. Good job to the team for making these adjustments!

3. Only the last few session - usher are checking and warning those people who turn on the flash light. By right should be at 1st session their should do that. Hope can do it better next year.

overall is a good experience. See you Next year!!

WTT pre-tournament information on their website was very confusing especially in regards to the tickets. The Koobit website had different information while the WTT website wasn't clear at all about what tickets were needed since the event was played in two halls. After long discussions things were explained by the organisers. Ticketmaster, the company we had to purchase the tickets from wasn't very helpful with pre-tournament inquiries.

Other experiences are just personal preferences - like the show effects, interviews etc.

For spectators it was not possible to re-enter once inside the event area. Since food and drink offers were quite restricted that was far from ideal. It would have been good to leave the event area for a couple of ours or so and to come back for more exciting matches to watch.