Great event. Gets better and more professional each year. I like the variety of food trucks and the bars and seating areas. Centre court is well maintained and all seats have great views. The calibre of players also gets betters every year. It's just a nice vibe to spend the day or evening there. The merchandise store this year was bit too small and hard to find. I preferred it in previous years.
Very professional setup
Wonderful atmosphere…great matches excellent organisation
This was a third visit to this particular tournament. We always try to get end of court seats on the Millennium stadium, so have no idea how the access and demand on the outside courts are, but seemed to involve plenty of either early starts of queuing.
We tend not to leave the court during the session paid for, which is 2 matches of course. Plenty of others do, beats me, why pay to watch only half a tennis match ??
The catering options are collected in one area and all seems fresh, and not outrageous prices.
The crowd control at 'sit downs'is pretty good, but there are usually a few ignorant morons whom are unaware they're behind the servers arm causing distraction.
We attended the tennis last Tuesday and Wednesday and enjoyed the tennis thoroughly. It is a super event. All the volunteers were excellent too. I can report on some concerns on the Tuesday where we had to leave our seats, exit and have tickets for evening verified for which we were given a bracelet. This was a chaotic arrangement and as a result we missed the first hour of the evening session as there was a huge queue. I also noticed some serious safety seating issues where two attendees fell while moving seats in a very dangerous way. Each of them were very lucky not to be seriously injured! Another issue related to a drain cover unsecured that was a really dangerous hazard. I have a picture and I actually tried to fix it myself! I am not an expert but some more careful public safety checks need to be done. I did not see any signs regarding safety in the venue.
The lack of numbered seating in the M sections led to avoidable disruption with spectators having to arrive up to 2 hours early to get a good view and then upon leaving their seats for refreshments returning to find someone else sitting there.
It made the tournament staff's lives unnecessarily difficult also
Good tournament with lots going on within the site. Seating good allowing clear views of tennis matches. Extremely helpful to have free pick up from railway station to site, but not well published. Would be helpful to have more information about being able to watch from other courts. Would be helpful to have dates of tournament confirmed earlier
Had a great time. Things that could be improved: better signage for the exit (was hard to find for a first timer), water fountain available for drinking since they took away the caps for our water bottles, and clearer information on the website for locating the free shuttle at the train station. (It was across the street and we did not know that) We would definitely go again.
This was a second visit to the tournament in Estoril. The quality of the field as an early clay court competition was good. The administration of access to the main stadium leaves plenty to be desired. There would seem to be an obsession not to permit access to seats until 20/25 mins prior to the published time of the first match, last year it was very much more relaxed, bureaucracy for bureaucracy's sake!!
On exit not all the access corridors are open under the temporary stands, which makes for a generally claustrophobic atmosphere as all departures are channeled via the one available passageway, totally needless strictures.
Booking was ok but the online information was primarily in Portuguese so I was guessing many of the ticket purchasing tasks based on the online menu.
Easy to get to by taxi 6 euros from cascais. Pleasant place not crowded. Food not expensive.
Great time at the Millenium Estoril Tennis Open, however room for improvement in the organisation of the event. There were less bathrooms than previous years, no idea why. The bathrooms in the vicinity of the food truck area were not there and these were the good ones! Why take them away. There only a few working toilets and no mirror.
Also different to previous years there was no way to cross sides of the stadium without going all the way around through the permanent structure below. In previous years there was an outside lane under the stadium where we could cross. It was disappointing as walking all the way around was very difficult, long and hot with the crowds. There were no signs below this area telling us which side was which section so had to find out the hard way..
A superbly run yet relaxed tournament.
Vale a Pena! They opened at 11 and the first match was at 12, so get your food and beverages first then get to your seat because once the match starts there are queues to get in and they only let you go in during breaks in the action. The second match started only 30 minutes after the first so again after going out for a drink I had to wait in line to get back in. The doubles were the best, we had assigned seats for the two singles matches, but then we just ran right into the doubles match which anyone could sit anywhere it seemed. There are no bad seats. We had great view. It was very sunny I had to buy a hat. Also bring a 1.5 liter water botttle, you will need it. There was free parking and a shuttle bus at the nearby Autódromo and that was quick, efficient and convenient. Lots of food vendors including a Vegan Pad THai, Also Leitão and Bifanas as would be expected.
I only found one set of bathrooms, one of which was out of paper. I do think they need more of them or at least more signs to lead you to the others. There was a lot of staff and people to answer your questions or help you find your seat.
Great atmosphere but too few entrances, which means that there were long queues.