Daria Kasatkina

It was a good experience and the crowd management was pretty good, except for foreigners who attended with passport verification. It was not so convenient to reenter the Diamond Court without being escorted by the friend who booked the tickets on our behalf. The ushers at the gate kept on insisting to check the original booking on the mini app, and passport verification was not sufficient.

It was an amazing experience being the first time in China. The event was well organized, and the courts were clean. Watching the top players live was out of this world.

It was an experience of a lifetime, unforgettable. The only thing we would have loved is the use of Visa instead of drawing cash as some of us travelled far, we came from South Africa. We will definitely attend again

Very well organised n helpful staff

Disappointing this year. Struggle to get there due to the public transport closures. Games rescheduled on the day to what seemed illogical decision so 3 games to be played from 4.30pm and no games prior. The last game would be starting very late. Quite a big ask for spectators to stay that late then with very limited transport home. The mens final only lasted 1 game ( out of the organisers control i know) but paid $400 to watch one game as the mens ended early and the doubles would finish too late to get home. Not great value for money . What we did see was amazing but not great organising in general this year . Have been for many years but not a great experience.this year unfortunately.

As usual the organisation and players were great. Unfortunately I have the same ‘complaint’ as I have voiced by emails previously. I accompany a person with disability and the first time we were seated in the North stand area for disability seating the chairs provided were good. Last year and this year they are not suitable. To hard and not easy for anyone to push themselves up from. I did observe that the good chairs are still being used in the lower east court side section. So therefor I see no reason why these cannot also be provided or at least given as an option to persons with disabilities! Frankly even I have suffered from a sore back today even though we brought cushions to help and I do not have a disability. It would also be polite to have at least an acknowlefgement of this correspondence.