Cuba Men's Volleyball Team

1. The entrance method was unnecessary complicated and the staff didn’t speak english at all. They required an original document to scan in order to get in. My passport didn’t go through. They told me to queue up again at a different line, which mean I have to do the waiting again even though I already had the physical ticket. I don’t understand why they completely ignored the tickets and only use the documents, what’s the point of having actual tickets with a qr code then?

2. There were no sign in English at all and the staff weren’t speaking English. Considering this is an international competition with a lot of international fans I find that this is absurd.

3. The speakers in the stadium sucks. I can barely hear what the host was saying.

An amazing time watching the USA men’s team take on France and win in 3 sets. Incredible seats; good value - purchasing the tickets was a breeze. Unfortunately all these positives were offset by the sheer disorganization of the security team who checked the Fan’s into the venue: no rhyme or method to how the lines were formed. People were storming into the security gates haphazardly. There a few fist fights and lots of shoving and yelling. Very very scary. In the end my group of 5 people waited from 7:12pm to 9pm people we got into the stadium. By then the first set was nearly over. I’m really disappointed I did not get the chance to watch the entire match despite showing up and queuing (security initially had people line up but then chaos ensured) over an hour before the start of the event. I really had hoped to watch both teams warm up - the most personal part of every match. -KC

It was great to finally see teams live in action! I do hope in the future that they would allow the players to have more time to meet their fans for pics or autographs since we love them and been wanting to cheer for them all these years.

Also, the merchandise booth can use more merch and not just basic hoodies and shirts.

The venue was nice for viewing. Needed two additional big screens on the ends to give the crowd in the end zones a viewing screen. There needed to be crowd control ropes to handle the people at the entrance, plus more security lines to speed the process. Concessions were very limited.

The VB was great getting through security was a disaster, it took over an hour and we missed half of the first game.