Coco Gauff

It was a good experience and the crowd management was pretty good, except for foreigners who attended with passport verification. It was not so convenient to reenter the Diamond Court without being escorted by the friend who booked the tickets on our behalf. The ushers at the gate kept on insisting to check the original booking on the mini app, and passport verification was not sufficient.

It was an amazing experience being the first time in China. The event was well organized, and the courts were clean. Watching the top players live was out of this world.

It was an experience of a lifetime, unforgettable. The only thing we would have loved is the use of Visa instead of drawing cash as some of us travelled far, we came from South Africa. We will definitely attend again

Very well organised n helpful staff

Great customer service

Only criticism is ..when coming from the bottom end of Stanley Street and have seats in the Redwood Stand, we should not have to walk all the way up the hill to the Main entrance, but should be allowed to enter lower down Stanley Street near the Admin. Entrance.