As usual the organisation and players were great. Unfortunately I have the same ‘complaint’ as I have voiced by emails previously. I accompany a person with disability and the first time we were seated in the North stand area for disability seating the chairs provided were good. Last year and this year they are not suitable. To hard and not easy for anyone to push themselves up from. I did observe that the good chairs are still being used in the lower east court side section. So therefor I see no reason why these cannot also be provided or at least given as an option to persons with disabilities! Frankly even I have suffered from a sore back today even though we brought cushions to help and I do not have a disability. It would also be polite to have at least an acknowlefgement of this correspondence.
We enjoyed the final day , but was dissapointed with quarter final day with players pulling out of games due to injury and we didnt get value for our tickets.Overall the tournament was well run , but some foods were too costly . Example magnum ice cream for $8.20 and Pirate Beer can $15
Well organised event with easy access to facilities.
Disappointed that local wines weren’t available in the general admission area.
Really well organised with heaps of staff and helpers to make the experience so smooth. Only gripe was the unavailability of the east room which was given over to the corporate big wigs....
Good Value Event
Great tournament. Nice and close to the players. The roof helps with the heat too. Only negative was the outrageous prices for food and drink! Please reduce them for next year.
THE ACTUAL EVENT WAS GREAT, HOWEVER THERE WAS ONE LARGE DRAWBACK THIS YEAR FOR US. THE SEATING AND SPACE ALLOWED FOR PEOPLE AND THEIR NEEDS WAS EXYTREMELY POOR THIS TIME. THE SEATS WERE OLD AND NOT COMFORTABLE AND IT APPEARS THE ALLOCATION OF SEATS WAS TO MUCH FOR THE SPACE PEOPLE NEEDED. LAST YEAR (SAME LOCATION) THE SEATING / SPACE WERE MUCH MORE COMFORTABLE.
1. Seats are extremely uncomfortable in the north and south stands. Most people were forced to stand up between games to give their behinds a break from the hard chairs. My sister and I brought seat cushion with us after the first day’s experience, and that helped somewhat.
2. During the first part of the week, the PA system was appalling. It was impossible to hear the winners’ courtside interviews after the matches, or any announcements. The music that was played in the breaks was so distorted that it was very unpleasant. This was somewhat rectified by the end of the week, but it should have been fixed before the end of the first day.
3. Ticketmaster is a terrible app to book tickets on. Every session has to be booked and paid for as a separate booking. There was no way to book several sessions and pay for them altogether.
4. The tennis was fantastic! Loved all the matches we saw.
Great experience
Adelaide International - Semi Finals Day was a great day for the tennis - we attended the day session court side and the evening in the South Stand but in both areas the seating is a little uncomfortable and the catering needs some improvement.
I sat in the disabled section. Good view, space to put walking stick & aids. Easy access within venue eg small distance between lift and seating.
On my arrival, the attendent had no idea where to locate me. She suggested I go to the Western end of the North stand where there were fixed seats! I pointed out that the seats would have to be moved to fit in a wheel chair! She really did not want to be helpful. I politely stayed until It was sorted. All was well in the end.
We are from Scotland and have come to Australia to visit both Adelaide and Australian open. I have been to Wimbledon a number of times but Adelaide is so much better. It is friendlier and you get much closer to the play. W
We had our photo taken a number of times from players. We stayed at Eos city and had photo taken with Korda and Musetti as they returned to their hotel . Brilliant experience
We were relieved to be able to have our driver drop us out the front. There was a delay processing our digital tickets as the machine broke down, we were told a technical issue. Thing is there was no backup machine and everyone waited for 15 minutes in hot afternoon sun. As one lady pointed out they force you to buy digital tickets there are no other options so they need to make it effective and efficient. The Southern stand afternoon sun was scorching, no shade, and noticed other sections where sun was beaming in as it was setting. Alot of comments from spectators about this, being hot, and everyone sweating. The Southern stand female toilet was one toilet only and while the assistant suggested we use other female toilets it was either upstairs to the northern end or to the eastern side, more of a walk for spectators with bad knees or walking issues or older. My mum just sat in the southern stand the whole 2 games as she couldn't do all the stairs and walking and waiting for the one toilet available that was close but long line up. The food tasty but rather expensive. We only drank water provided which was easily accessible. The overall experience and facilities provided was not comfortable for us. Next year we will watch on TV. The tennis and players were great of course. Disappointed. There needs to be improvements for spectators comfort and convenience.
The Adelaide international was great fun. Staff and volunteers were very friendly. Food vans were great. My views of the players were excellent. Shout out to the musicians, too, espcially the Ukelele Death band.
Had great day watching between the different courts. Centre court seats were great.
Excellent facilities and well run tournament. Only complaint was the audio, couldn’t understand what was being said.
Although the weather was super hot (38) when the doubles played, the match of men single final was superb to watch.
I purchased the courtside room package tickets. The staff were extremely helpful and attentive. The room was comfortable but there could have been more seating available inside, the outside chairs were very comfortable and the view of the court was fantastic. Some of the food that was served was not of standard I would have expected and the available drinks was quite limited (which I understand) however I was disappointed that drinks were not exclusively South Australian beers and wines. I really do believe that events such as this should celebrate and promote South Australian products.
I sat in the Northern stand in the disabled/ wheelchair section. I had a wonderful view. It was lovely & airy. The metal chair was bad ergonomically. The seat sloped back which caused me to have pain in my spine. Michael from Ticketmaster was very helpful & contacted the organisers to make sure I had a good sitting space.
Loved it!