Fiserv Forum

There are 14 All-Gender, single occupancy restrooms throughout the building. These can be found in the following areas:

• Event level near the Southeast Tunnel
• Northeast corner of the Jockey Club
• Outside Sections: 103, 109, 114, 120, 213, 217, and 226
• Outside Suites 1, 17, 21, and across from the Media Suite
• In the Panorama Club

All public restrooms at the venue are accessible.

Hearing Impaired Guests

An open captioning service will be available during Bucks games. Guests requiring interpreting services for other public ticketed events at Fiserv Forum should contact the Fiserv Forum ticket office at (414) 227-0511 2 weeks prior to attending an event, although every effort will be made to accommodate a request made less than 2 weeks prior to an event.

Assistive listening devices are available for use during Fiserv Forum events. Guests can pick up these devices at Guest Concierge Desks as well as the Ticket Office. A valid driver's license or ID is required to borrow all devices and they must be returned at the conclusion of the event.

Wheelchairs

Guests needing wheelchair accommodation are encouraged to bring their own mobility devices to Fiserv Forum. If you need the use of a Fiserv Forum wheelchair during an event held inside Fiserv Forum, speak with a member of the Guest Experience staff located at any entrance or visit a Guest Concierge Desk located at Sections 109 and 212 upon your arrival into Fiserv Forum and request use of a wheelchair. Wheelchairs belonging to Fiserv Forum are operated by arena staff and are available for transit between gates and seating areas. Wheelchair transport service to and from entrances to a guest’s seat is available on a first-come, first-served basis and demand may cause an increase in wait time for an accommodation. Guests will not be allowed to keep Fiserv Forum wheelchairs throughout an event, and guests in wheelchairs cannot be transported beyond the streets directly adjacent to the Arena.

Sensory Rooms

Fiserv Forum features 2 rooms specially designed for guests with developmental disabilities who need a quiet space during events. These Sensory Rooms feature soft carpeting, tactile wall hangings, and comfortable furniture. In order to gain access to these rooms, and to pick up a resource bag for those needing this accommodation, please refer guests to the Concierge Desks located behind Sections 109 and 212.

Service Animals

While pets are not allowed at Fiserv Forum, service dogs to assist fans with disabilities. The dog must be a “service” dog trained to perform a specific function as defined by the ADA. The Fiserv Forum permits only service dogs trained to assist people with disabilities. No other animals shall be allowed at Fiserv Forum.

Service dogs that are growling, barking, clawing, biting, exhibiting aggressive behaviour, or clearly not under the control of their handlers may be barred from the Arena.

Adult Changing Table

Fiserv Forum has an adjustable-height adult changing table available to any guest needing this accommodation. The adult changing table is located in the Wellness Room behind Section 113.

• ATMs – there are 4 ATMs which can be found around the arena at Event Level (outside the ticket office), Main Concourse (Northeast corner by Section 120 and Southwest corner by Section 109), and Upper Concourse (Northeast corner at the top of the escalator)
• First Aid – these rooms will be located outside of Sections 110 and 212 and are staffed with certified emergency medical personnel at all times
• Lost and Found – guests who have lost an item during an event are encouraged to visit one of the Guest Concierge Desks located within Fiserv Forum. Items that have been found during events will be temporarily stored in those locations
• Nursing Stations – there are 7 Wellness Rooms: single-occupancy, lockable rooms feature furniture, a sink, and a baby-changing table located at Main Concourse (behind Sections 104, 113, and 120), Suite Level (behind Suites 1 and 17), and Upper Concourse (behind Section 217 and 227)
• WiFi – free WiFi is available at the venue by connecting to the "FiservForum" network