Disappointing this year. Struggle to get there due to the public transport closures. Games rescheduled on the day to what seemed illogical decision so 3 games to be played from 4.30pm and no games prior. The last game would be starting very late. Quite a big ask for spectators to stay that late then with very limited transport home. The mens final only lasted 1 game ( out of the organisers control i know) but paid $400 to watch one game as the mens ended early and the doubles would finish too late to get home. Not great value for money . What we did see was amazing but not great organising in general this year . Have been for many years but not a great experience.this year unfortunately.
It was a great day for the whole family. The event was well organized, and there was always something to see and do. The kids wanted to have the opportunity to meet some players and get their autograph, that would be a great thing to have. Also being able to watch the stars train, maybe a system where people queue and get 5 minutes to watch and then move out to let everyone have a view.
I took my grandson (11 years old) to the finals as this was his Christmas present. It was such a shame that Reilly Opelka retired as we were very excited to see him play. The women's final was great to watch. It was great to see so many top players coming to Brisbane.
Very disappointed with authorities as they clearly knew that men's final is not going to happen and didn't let us know.
7000 people bought tickets to the final mainly to watch men's final.
Authorities started changing the time table from 9 am, without telling us the truth.
My family paid $1000 and it went down the bin.
I may never come back to these liers.
Tennis was great but noise from outside the main arena was too loud and distracting especially on night session Wednesday.
Enjoyed the time spent at the Brisbane International in 2024/25
Great event which attracted many big names in tennis. Getting to the event and entry in to the stadium was easy and straight forward.
The tennis was great but not enough seating around the bars and options for drink & food. Needs to step it up there.
Game was great. Getting home was horrible, there were no taxi's, Uber's - no one knew where to go, including the taxi's etc. Thought we might not get home.
Great event, well organized. People are friendly and it has a great atmosphere. Great experience for the whole family.
It is great to see this event return. It was great. Disappointing that the catering was not in the area downstairs in the clay court area. This provided much better atmosphere before entering Pat Rafter Arena.
Great event
I love going to the Brisbane international. The Pat rafter arena is great, such good viewing of the court/game.
My feedback would be that the outdoor area that used to be down where the players lounge and media areas are now was amazing and it’s not the same family feeling venue without this.
In the past you could really make an afternoon of it and sit on the bean bags with the kids and watch pre-match entertainment or games on the big screen, it used to create such a fun and enjoyable environment.
Now it feels just like it’s about the commercial value per SQM.
The restricted alcoholic menu is limiting for those that don’t drink what is on offer, obviously the sponsors play a key part here.
I understand that it must be a commercially sound event with good returns but don’t forget about the customer experience that goes further than the court, the venue setup and offerings are important too.
Had front row seats right behind the players towel box, which was great. Had a great 2 days of tennis.
Wonder tennis at a great venue. So happy to have this tournament back after the hiatus. Only thing that we would have different is the food and drinks options….not enough to them. The wait time for us to get a coffee when we arrived meant I missed almost the whole first set of Osakas match. Then my daughter missed almost a whole set getting some lunch. We usually take food so maybe it’s always that bad but I remember there being many more food options both down on the courts out the back and also 5ish years ago there being that lovely restaurant come bar outside over those courts. Either way we never waited that long before. Maybe next year get more help in. But tennis was fantastic and seeing Rafa on Tuesday night was the highlight & that’s really what it’s all about 🎾🎾🎾💚💖
Fab day